We deliver our products to companies, warehouses and individual clients. Our products can be found all around the world and our quality guarantee remains the same no matter where the order comes from: Poland, the European Union or beyond.
Important notes:
- Shipping is included in the furniture price.
- Our logistics partners UPS, DPD, DHL deliver from Monday to Friday. We use their services for single item orders
- For bigger orders we use private transportation services, chosen from verified portals. All our transport services are insured and meet all the necessary requirements.
- If you have any special shipping requests, please contact us at hello@366concept.com BEFORE placing your order. We will be happy to assist you!
- Additional delivery costs for non-continental or remote areas may be charged after check-out. If you have any doubts concerning the cost of delivery to your address, please contact us at hello@366concept.com for a quote.
- For delivery outside Europe, please contact us at hello@366concept.com.
RETURNS:
All our products are made to order and thus returns cannot be accepted. Please make sure to read all the descriptions (size, colour, fabric specifications) carefully before ordering. If you have any doubts:
- Download our catalogue to read more about product dimensions.
- Order fabric swatches: for EUR 10, you can order up to 5. The cost of swatches will be deducted from your final order.
- Download Fabric Care manuals
As a client, you may only refuse a parcel in the following cases:
- If the product is damaged during transport
- If the parcel contains the wrong contents
In order to submit a complaint, please send a completed Complaint Form to hello@366concept.com. One of our employees will contact you to discuss the next steps.